Delivery/Return Policy

Delivery 

FREE DELIVERY OVER $50 IN 5 BUSINESS DAYS WITHIN 20KM!

Confirm your delivery location, please.

Burnaby, Vancouver, North Vancouver, New West, Coquitlam, Port Coquitlam, Port Moody 

Please shop in store to receive our points rewards program.

Many More items in store.

 

Delivered Product Returns

Please bring in any items you are not satisfied to our store, we will be happy to process a refund for you within 14 days of received date. Remember to bring in your receipts or any proof of purchase with you to the store.

Exchanges

Please bring in any items you are not satisfied to our store, we will be happy to do an exchange for you within 14 days of received date. Remember to bring in your receipts or any proof of purchase with you to the store. Some conditions may apply.

For hygiene reasons and for the protection of our customers, we will not be able to return or exchange the following products:

 
- Litter box accessories;

- Cat posts

- Water Fountains;

- Carriers for home and travell;

- Plush Toys

No store credits or exchanges will be permitted after the authorized return period.

No item marked ‘‘Final Sale’’ may be returned.